Long-Term Care Ombudsman Coordinator
Starting Pay Rate: $17.95 per hour
- Flexible work schedule menu to include the ability to work: a four-day work week, nine-day biweekly schedule with a three-day weekend every other week, or a typical five-day work schedule.
- 16 annual vacation days, 12 annual sick days, and 11 annual paid holidays
- 401K 6% match
- Heavily subsidized health/vision/dental insurance
- Additional benefits available
The successful candidate will be expected to:
- Ensure overall program operation and compliance with Federal and State requirements.
- Recommend, recruit, and vet new volunteers.
- Ensure implementation of certification and in-service training sessions for Ombudsman volunteers.
- Respond, monitor, and investigate long-term care resident issues as necessary.
- Ensure program documentation, reports and records are processed meeting all compliance standards.
- College degree in Social Work or Human Services preferred; a minimum of a High School Diploma or equivalent is required.
Knowledge, Skills & Abilities:
- Experience working in senior services, mental health, and advocacy.
- Excellent customer service, communication, and problem-solving skills.
- Data entry and documentation organizational skills.
COVID-19 vaccination is required. RCIL will engage in the accommodation process when an exemption is requested.
RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.
Travel Required: Yes
Location: Utica, NY
A hard copy of your resume and cover letter may also be forwarded to: RCIL, P.O. Box 210, Utica, NY 13503-0210, Attention: Recruitment.
It is the policy of RCIL to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance or accommodations to fully participate in the interview process, please contact the HR Recruiter at 315-272-2994. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a person’s disability.
RCIL promotes a scent/chemical free environment. To support this effort, we ask that all applicants refrain from wearing scented products while in the office.
RCIL is an equal opportunity employer. All persons—including people with disabilities; seniors; women; and people of racial and ethnic minority—are encouraged to apply.
It is RCIL’s policy and agency standard that all employees participate in advocacy for Civil Rights and Agency activities. Apply today to make a difference!