Service Documentation Specialist
Self-Direction is a program funded by the State and Medicaid that allows individuals the ability to live independently in their own homes and the ability to integrate into the community. Each participant as well as each budget are unique. Self-Direction is completely consumer driven. Participants and their Planning Team decide what services will best suit their needs.
The Service Documentation Specialist will review Self-Direction service notes for accuracy and timeliness in accordance with Medicaid and OPWDD billable standards. The successful candidate will be expected to:
- Maintain a caseload within the Time & Attendance system;
- Approve or deny time blocks based on Medicaid and OPWDD billable standards;
- Review uncompleted blocks daily in the system and take appropriate steps to have them completed or removed from the system;
- Follow-up daily on email and phone with participants and workers regarding unapproved time blocks and outstanding issues with service notes; and
- Track and save all follow-up using appropriate spreadsheets and folders.
RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.
Who may be considered:
A minimum of two-to-three years of customer service and data entry experience are required.
Strong customer service skills and experience in Microsoft Office are required; experience with Time & Attendance systems, case notes and Medicaid billing are preferred.
A High School Diploma or equivalent is required.
Wages: $14.36 per hour
Number of Vacancies: 1
Location: Utica, NY
How to Apply:
A hard copy of your resume and cover letter may also be forwarded to: RCIL, P.O. Box 210, Utica, NY 13503-0210, Attention: Recruitment or email@example.com.
It is the policy of RCIL to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance or accommodations to fully participate in the interview process, please contact the HR Recruiter at 315-797-4642. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a person’s disability.
RCIL promotes a scent/chemical free environment. To support this effort, we ask that all applicants refrain from wearing scented products while in the office.
RCIL is an equal opportunity employer. All persons—including people with disabilities; elders; women; and people of racial and ethnic minority—are encouraged to apply.
It is RCIL’s policy and agency standard that all employees participate in advocacy for Civil Rights and Agency activities. Apply today to make a difference!