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Independant Services

RCIL's Compliance Hotline 315-272-2905

How do you report suspected compliance/ethical concerns?

Call the Compliance Hotline @ 315-272-2905

Who can make the call?

RCIL Staff, Consumers, and members of the general public

What types of suspected concerns would warrant a call to the Compliance Hotline?

  • Breaches of Confidentiality

  • Policy and Procedure Violations

  • Abuse / Mistreatment

  • Misuse of Agency Funds

  • Acts of Fraud

  • Stealing  / Theft

  • Safety Concerns

  • HIPAA Violation

  • Falsification of Documentation

  • Exploitation

  • Signing off on services never provided

  • Neglect

  • Billing services when none were provided

  • Violation of Laws or Regulations


Available 24 hours a day / 7 days a week

**Calls can be made anonymously and without fear of retribution or retaliation


This document was developed under grant CFDA 93.778 from the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. However, these contents do not necessarily represent the policy of the U.S. Department of Health and Human Services, and you should not assume endorsement by the Federal Government.