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Independant Services
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Coordinator of Services

Status

Full time

Description

The successful candidate will be expected to:

  • Meet with participants and their potential workers in the participant’s home or over the phone/Zoom to explain the Consumer Directed Program;
  • Obtain completed required documents from participants outlining the rules and regulations of the Consumer Directed Program;
  • Monitor and document participants’ ability to manage their services and provide additional training as needed; and
  • Answer telephone and email inquiries and handle conflict calls.

Knowledge, Skills & Abilities: Fluency and high proficiency (reading, writing, speaking) in Spanish, Bosnian or Russian is preferred, but not required, for this position.  Two years of experience working in the Human Services field, excellent customer service, and written and communication skills are required.  An Associates Degree is preferred; a High School Diploma is required.

Wages: $16.41 per hour

Shift: RCIL offers multiple schedule options for its staff. Employees can work a flexible schedule with three-day weekends every other week OR a standard 7.5 hour schedule working from home every other Friday.

Travel Required: Yes

Location: Utica, NY

RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.

 

Click Here to Apply

 

Recruiter Contact:

Nate Discavage

315-272-2994

ndiscavage@rcil.com

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A hard copy of your resume and cover letter may also be forwarded to: RCIL, P.O. Box 210, Utica, NY 13503-0210, Attention: Recruitment.

It is the policy of RCIL to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance or accommodations to fully participate in the interview process, please contact the HR Recruiter at 315-797-4642. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a person’s disability.

RCIL promotes a scent/chemical free environment. To support this effort, we ask that all applicants refrain from wearing scented products while in the office.

RCIL is an equal opportunity employer. All persons—including people with disabilities; elders; women; and people of racial and ethnic minority—are encouraged to apply.

It is RCIL’s policy and agency standard that all employees participate in advocacy for Civil Rights and Agency activities.  Apply today to make a difference!

This document was developed under grant CFDA 93.778 from the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. However, these contents do not necessarily represent the policy of the U.S. Department of Health and Human Services, and you should not assume endorsement by the Federal Government.