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Independant Services
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Bilingual Coordinator of Services


Full time


Starting Pay Rate: $17.95 per hour, plus an additional 5% bilingual differential


Flexible work schedule menu to include the ability to work: a four-day work week, nine-day biweekly schedule with a three-day weekend every other week, or a typical five-day work schedule.

16 vacation days

12 sick days

11 paid holidays

401K 6% match

Heavily subsidized health/vision/dental insurance

Additional benefits available


Job Duties:

The successful candidate will be expected to:

  • Meet with consumers and their potential workers in the consumer’s home or over the phone/Zoom to explain the Consumer Directed Program;
  • Obtain completed required documents from consumers outlining the rules and regulations of the Consumer Directed Program;
  • Monitor and document consumers’ ability to manage their services and provide additional training as needed; and
  • Answer telephone and email inquiries and handle conflict calls.


Knowledge, Skills & Abilities: Fluency and high proficiency (reading, writing, speaking) in a second language is required for this position. Two years of experience working in the Human Services field, excellent customer service, and written and communication skills are required.  An Associates Degree is preferred; a High School Diploma is required.

RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.

Travel Required: Yes

Location: Utica, NY


Click Here to Apply


Recruiter Contact:

Nate Discavage


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A hard copy of your resume and cover letter may also be forwarded to: RCIL, P.O. Box 210, Utica, NY 13503-0210, Attention: Recruitment.

It is the policy of RCIL to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance or accommodations to fully participate in the interview process, please contact the HR Recruiter at 315-272-2994. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a person’s disability.

RCIL promotes a scent/chemical free environment. To support this effort, we ask that all applicants refrain from wearing scented products while in the office.

RCIL is an equal opportunity employer. All persons—including people with disabilities; seniors; women; and people of racial and ethnic minority—are encouraged to apply.

It is RCIL’s policy and agency standard that all employees participate in advocacy for Civil Rights and Agency activities.  Apply today to make a difference!

This document was developed under grant CFDA 93.778 from the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. However, these contents do not necessarily represent the policy of the U.S. Department of Health and Human Services, and you should not assume endorsement by the Federal Government.