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- Student Worker
Student Worker
Utica, NY
Posted Oct 14, 2025
- Position Status:
- Part Time
- Hours Per Week:
- 20 hours a week with potential for more.
- Starting Pay Rate:
- $17.50
- Travel Required:
- No
- Purpose:
Provide administrative and clerical support for the CDPAP/CDIS program and maintain a high level of confidentiality.
RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.
RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Job Duties
- Review paper and electronic files for required documentation using a checklist.
- Become thoroughly trained and proficient in the CDPAP process. Effectively address and resolve consumer issues, escalating concerns when resolution is not possible and ensuring timely follow-up as needed.
- Track missing or incomplete items.
- Follow up as needed (via email and phone calls) to request missing items.
- File documents in paper and electronic files as appropriate.
- Provide production reports as needed.
- Data entry as needed.
Knowledge, Skills & Abilities
- Good customer service and computer skills including Microsoft Excel.
Education and Experience
- A high school diploma or equivalent is required.
- Must attend a school/accredited college.