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RCIL is now hiring! Be part of our growth. Click here to apply today

Important Message:

Due to the recent outbreak of COVID-19, RCIL is not currently able to hire new office staff; however, we will still review applications that are received so that interviews with qualified applicants can be conducted when the situation has been resolved.

Administrative Assistant - Herkimer


Full time


The Administrative Assistant will join a diverse team of customer service professionals. The preferred applicant will demonstrate a passion for customer satisfaction along with strong organization, communication, and relationship-building skills. Acting as the first line of customer engagement, you will demonstrate professional, helpful and individualized approaches to assist callers and visitors to find the right solution.  Strong clerical and administrative skills essential.

Position Highlights:

  • Assist Center director and staff with scheduling, messaging, resources and special projects
  • Assure customer information is captured accurately and assist with reporting
  • Develop a broad-based knowledge of community resources and apply that knowledge to customer service strategies
  • Support and enhance staff effort by demonstrating a commitment to the organization’s guiding principles of integrity, respect and customer focus

RCIL is a civil rights organization that offers individuals with disabilities, their families, and the communities we serve with programs, resources, and advocacy to help people live their best lives.


Who may be considered:

Five (5) years of clerical and administrative experience is required.

Strong customer service skills, the ability to multi-task, problem-solve with experience utilizing Microsoft Office. Candidates with demonstrated proficiency in Excel applications preferred.

An Associate Degree in a relevant training program is preferred; a High School Diploma or equivalent is required.  


Placement: Full-Time

Wages:  $12.82 per hour

Number of Vacancies: 1

Location: Herkimer, NY


How to Apply:

Click Here to Apply



Recruiter Contact:

Nate Discavage

315-797-4642 ext. 2992


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A hard copy of your resume and cover letter may also be forwarded to: RCIL, P.O. Box 210, Utica, NY 13503-0210, Attention: Recruitment.

It is the policy of RCIL to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance or accommodations to fully participate in the interview process, please contact the HR Recruiter at 315-797-4642. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a person’s disability.

RCIL promotes a scent/chemical free environment. To support this effort, we ask that all applicants refrain from wearing scented products while in the office.

RCIL is an equal opportunity employer. All persons—including people with disabilities; elders; women; and people of racial and ethnic minority—are encouraged to apply.

It is RCIL’s policy and agency standard that all employees participate in advocacy for Civil Rights and Agency activities.  Apply today to make a difference!

This document was developed under grant CFDA 93.778 from the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. However, these contents do not necessarily represent the policy of the U.S. Department of Health and Human Services, and you should not assume endorsement by the Federal Government.