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Independant Services
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Reimbursement Specialist Supervisor


Full time


Annual Exempt Salary: $58,458.40

Job Duties:

The successful candidate will be expected to:

  • Oversee the day-to-day operations of the Self-Direction Reimbursement Specialists.
  • Oversee accurate and timely processing of reimbursements.
  • Communicate with staff, participants, families, and brokers for necessary clarification when reviewing reimbursements.
  • Provide resolution for disputed invoices.
  • Provide Quality Review/Training for staff as needed.



  • A Bachelor’s Degree in a human service or finance field is preferred. 
  • Applicable experience may be considered in lieu of education.


Knowledge, Skills & Abilities:

  • Work Experience Requirements: A minimum of five years working in the human services field.  Education may be considered in lieu of this requirement.   A minimum of three years supervisory experience is required.
  • Knowledge:  OPWDD Policies and Procedures; Independent Living Philosophy and Americans with Disabilities Act (ADA).  Financial acumen.  Mathematical, Microsoft Excel and Word knowledge.
  • Skills:  Excellent written and oral communication skills. Excellent customer service.  Interpersonal, computer and organization skills.  Ability to make decisions independently. Problem solving. Ability to work with diverse individuals. Manage uncomfortable situations. 



  • Flexible work schedule menu to include the ability to work: a four-day work week, four-day work week every other week, or a typical five-day work schedule.
  • 16 vacation annual days, 12 annual sick days, and 13 annual paid holidays
  • 401K 6% match
  • Heavily subsidized health/vision/dental insurance
  • Additional benefits available 


Travel Required: No

Location: Utica, NY

RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage. 

RCIL is an equal opportunity employer, and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion or veteran status.

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A hard copy of your resume and cover letter may also be forwarded to: RCIL, P.O. Box 210, Utica, NY 13503-0210, Attention: Recruitment.

It is the policy of RCIL to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance or accommodations to fully participate in the interview process, please contact the HR Recruiter at 315-272-2957. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a person’s disability.

RCIL promotes a scent/chemical free environment. To support this effort, we ask that all applicants refrain from wearing scented products while in the office.

RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

It is RCIL’s policy and agency standard that all employees participate in advocacy for Civil Rights and Agency activities.  Apply today to make a difference!

This document was developed under grant CFDA 93.778 from the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. However, these contents do not necessarily represent the policy of the U.S. Department of Health and Human Services, and you should not assume endorsement by the Federal Government.